Refund Policy
Thank you for choosing Calm Parenting Co. We are dedicated to providing high-quality, science-backed resources to help your child thrive. Because our products are digital and delivered immediately upon purchase, we maintain a specific policy regarding refunds.
1. Digital Product Policy
As our guides and toolkits are digital downloads, they are deemed "used" after purchase. For this reason, we generally do not offer refunds. We encourage you to review the product descriptions and previews carefully before finalizing your purchase to ensure the content meets your needs.
2. Exceptions and Technical Issues
We want you to have a smooth experience. If you encounter any technical difficulties accessing or downloading your file, please contact our support team immediately. We will work with you to resolve the issue or provide an alternative delivery method.
3. Our Commitment to You
Your satisfaction is important to us. If you feel that the product you received significantly deviates from the description provided, please reach out to us within 14 days of purchase. We take all feedback seriously and will review your request on a case-by-case basis.
How to Reach Us
For questions or support regarding your purchase, please email us at support@calmparentingco.com. We aim to respond to all inquiries within 48 hours during business days.